Remote Technical Support – Remote Company: Mashgin Location: Remote (with ~10% occasional travel for deployments)


🔵 Remote Technical Support (Remote)

📍 Remote (occasional travel ~10%)

Want to work with cutting-edge AI technology that's already powering over a billion transactions? Mashgin is hiring for Remote Technical Support. Help customers worldwide troubleshoot hardware/software issues for their revolutionary AI checkout kiosks used in sports venues, convenience stores, and more. Handle tickets, escalations, and become the go-to expert in a dynamic, customer-obsessed team at a profitable AI startup. Ideal for those with some IT support background looking for growth.

Key requirements:
• Bachelor’s or equivalent + strong technical troubleshooting ability
• Previous IT Helpdesk/support experience
• Excellent communication and resourcefulness
• Comfortable with occasional travel for deployments


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